LEGO® Tuk Tuk

 

We use Australia Post for our Australian orders. PLEASE NOTE – We ship from multiple locations and Australia Post are currently experiencing delays due to COVID-19. Our team are working hard dispatching orders on time, but deliveries may be delayed. Once your order is dispatched, you can use your tracking number to view  updates on your order's progress.

Australia Post are experiencing extended delays within their network due to a significant increase in demand. Please allow for 2-3 business days on top of our usual time frames. 

Please note - You may receive multiple items separated into multiple orders and delivered separately under different tracking numbers. If this occurs, you will receive an email notification advising you of a partial order delivery. No additional shipping charges will be applied to orders that are sent in multiple parcels.  

 

NEW ZEALAND DELIVERY

 

PLEASE NOTE – We ship from Australia; Australia Post and other carriers are currently experiencing delays due to COVID-19. Our team are working hard dispatching orders on time, but deliveries may be delayed. We use a range of carriers to ship to New Zealand. If you have any concerns regarding late delivery of your order, please contact us

All our orders are sent from Australia and we generally use Australia Post/NZ Post to get your orders to you. For our larger sets and orders with multiple items, we use a range of carriers. Once your order has been shipped, you will receive an e-mail notification with a tracking number. 

Under normal circumstances, our parcel should arrive within 5-7 business days from the time the order has been dispatched (and you receive your shipping tracking number via email). 

Please note there may be some small shipping delays for orders placed on or after Friday 25th February 2022, due to adverse weather conditions and flooding within Queensland, where our main warehouse is based. We will advise those with orders impacted by any significant delay via email.

Your shipping fees will be calculated at the checkout. As a guide, they range from $13 to $110, depending on the size and weight of your order (our largest set is 12.5kg). 

All orders over $1000NZD are subject to additional payments to NZ customs. All NZ customs duties and taxes are the responsibility of the recipient (the customer) 

 

 

When your order has been processed, you will receive an order confirmation via email.
Once your order has been dispatched you will receive a new email/ SMS on the estimated delivery date along with your tracking details. 

Track your order by entering your consignment number and searching via the Australia Post App. Parcel tracking at your fingertips Our mobile app makes it easy to track and manage your deliveries from your smartphone, tablet or smartwatch. Plus, it’s free!  

The best way to track and manage your deliveries is with the Australia Post mobile app. Get the AusPost app

Otherwise you can track your order via https://auspost.com.au/mypost/track (Keep in mind, tracking info may not be available for at least 12 hours after dispatch). If you have any questions or concerns regarding your order please do not hesitate to contact our customer care via email online@bricksmegastore.com or phone 1300 832 843. Our customer care service is open Monday to Thursday from 8am 4:30pm  and Friday  8am – 4pm  AEST.