Deliveries & Returns

Home Delivery

We offer standard and express delivery through within Australia, and a standard international delivery service to New Zealand.

The Delivery cost is calculated in the checkout, and is based on weight, size and delivery location.

For more details regarding our delivery options - please click here

Once your order is dispatched, you can use your tracking number to view updates on your order's progress.

Your order may come to you in more than one parcel, you will be sent a shipping tracking number for each parcel. Please note, at this time, not all stores are able to send items to you. If you place an order for click and collect, for an item that is not available for shipping at the checkout, and are unable to collect from the store selected, your order will be automatically cancelled and you will receive a refund.

For orders to an Australian delivery address, you can also track your order by entering your consignment number and searching via the Australia Post App. Parcel tracking at your fingertips Our mobile app makes it easy to track and manage your deliveries from your smartphone, tablet or smartwatch. Plus, it’s free! simply follow the steps outline here. https://auspost.com.au/about-us/about-our-site/australia-post-app

We use Australia Post for all our Australian orders. PLEASE NOTE: We ship from multiple locations and Australia Post are currently experiencing
delays due to COVID-19. Our team are working hard dispatching orders on time, but deliveries may be delayed if they are dispatched from Greater Melbourne.

Our New Zealand orders are sent via a range of carriers.


Returns & Exchanges

If, for any reason you are unhappy with your online purchase, we will happily provide you with an EXCHANGE or CREDIT NOTE in store or a CREDIT NOTE within 30 DAYS of receiving your online order subject to the following:

1. Purchases must be accompanied with an itemised AG LEGO Certified Store receipt or an online confirmation email for online purchases 2. Products must be UNUSED, UNDAMAGED, UNOPENED and in their ORIGINAL packaging.


2. Products must be UNUSED, UNDAMAGED, UNOPENED and in their ORIGINAL packaging.

*See Returns & Exchanges policy for full terms & conditions

CHANGE OF MIND

If, for any reason you are unhappy with your online purchase, we will happily provide you with an EXCHANGE in instore or a CREDIT NOTE within 30 DAYS of receiving your purchase.

* Purchases must be accompanied by an itemised AG LEGO Certified Store receipt or an online confirmation email.

* Products must be UNUSED, UNDAMAGED and UNOPENED in its ORIGINAL packaging.

* Engraved and Customised items (including Pick-A-Brick and Build-A-Minifigure items) cannot be returned – unless deemed faulty.

* Display sets are sold as-is and cannot be returned or exchanged.

* Gift Cards cannot be returned or exchanged.

* There is NO exchange or return on sale items unless faulty.

 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a REPLACEMENT or REFUND for a major failure and compensation for any other rea­sonably foreseeable loss or damage.

Where an item is damaged through misuse, neglect or abnormal use, AG LEGO® Certified Stores will not provide a refund, exchange or repair.

Click & Collect

Shop online & pick up in store

Click & Collect is a FREE service that allows you to order online and pick up your purchase from your preferred AG LEGO Certified store.

Our Click & Collect service will be available in the following new stores shortly: Townsville (QLD), Karrinyup (WA) and Canberra (ACT).

SKIP THE QUEUES!

- Purchase online & collect in store.

- No additional costs.

- No delivery charges.

- No minimum or maximum purchase $ amount.

- Your order will be ready for collection from your nominated store within 4 hours (subject to availability).

- You will be contacted via email once your order is ready to collect.

Please do not visit the store until you receive this email confirmation.

- Click and Collect orders are held for up to 5 days.

It's easy! Simply browse our website and find the products you want, then follow the steps below:

1. Select the product.

2. Click LOCATIONS to get an indication of which stores have this set available.

3. Click ADD TO BAG – you are now free to browse and add other items to your cart.

4. Once you are ready to complete your order, click the BAG icon in the top right corner to review your cart and the ‘Proceed to Checkout’.

5. You'll see an entry box in the bag/cart - this is where you can nominate someone else to pick up your order for you, by adding their name and mobile number to this entry box.

6. Within the checkout you'll be given the option to Ship or Pickup your order; tick the 'Pickup' option to view all the stores that have the item(s) available for click and collect.

6. Once you have successfully placed your order, wait for us to send you an email telling you that your order is ready, then simply go to your selected store with your order confirmation and your photo ID (so we know it’s you!).

Please Note: If you need to nominate someone other than yourself to collect the order after you have placed your order, we request that you please contact the store that you have nominated for your Click & Collect order.

We may request to see the credit card used, or to speak to the cardholder at any stage.

The nominee will also be required to show a form of photo ID.

Shopping/Order Limits

We are always grateful to our customers for their interest in our products, but sometimes our most popular LEGO® sets fly off the shelves! To be fair to all our customers, we set a limit per customer on certain items/sets – especially New Releases. You can check that limit by looking at a set’s product page on our website, or by asking one of our team members in store.

Missing Bricks?

We’re really sorry to hear that something was missing from your new LEGO® set.

LEGO does their best to make every set perfect and they take it very seriously when a faulty one sneaks through. Don’t worry though, they can send you the parts you need!

For any missing bricks, please contact LEGO directly.

https://www.lego.com/en-au/service/replacementparts.

LEGO® Customer Service (Open 24 hours from Monday to Friday)

AU: 1800 823 757
NZ: 0800 480 381

Payment Methods

For your convenience, we offer a wide range of the most popular payment methods.

Zip gives you the freedom to own it today. No fuss, no wait, no worries.

Pay with ZIP for ONLINE purchases.

1. WANT IT – Browse and fill your cart.

2. GET IT – Select ‘Pay with Zip’ at the checkout.

3. OWN IT – The goodies are yours, nothing to pay today!

Pay with ZIP for IN STORE purchases.

1. Download the ZIP app.

2. Tap ‘instore’ in the bottom menu.

3. Select generate payment code, and share or scan your code.

4. Wait for the confirmation and… the goodies are yours, nothing to pay today!

ALL you need is:

- A valid email address and mobile number.

- Be at least 18 years old.

- Be an Australian Citizen or Permanent Resident.

- Have a good credit history.

Visit https://zip.co/ for more information.

Little things. Big things. Everything. No interest ever.

 

How do I use humm IN STORE?

 

1. Just download the humm app and follow the prompts to obtain your humm spending limit. 2. Complete your shopping.

3. Access the humm app and tap the barcode icon.

4. Show our Brick Specialists (at the counter) your barcode that they will scan.

5. Then take your purchases home today and pay later with humm.

 

How do I use humm ONLINE?

 

1. Browse and fill your cart.

2. Select ‘Pay with Humm’ at the checkout.

3. Complete your purchase and then the goodies are yours.

Visit https://www.shophumm.com.au/ for more information.

Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments.

How do I use Laybuy IN STORE?

 

1. Take your items to the counter and ask to pay by Laybuy. 2. Provide your mobile number to our Brick Specialists.

3. You will receive an instant text message with a link to complete your purchase.

4. Choose your payment day, view your schedule and select PAY NOW.

5. You’re done! Payment will be taken out each week automatically.

 

How do I use Laybuy ONLINE?

1. Proceed to checkout as normal and select Laybuy as your payment method.

2. Login or sign up and complete your order in seconds.

3. Choose your payment day, view your schedule and select PAY NOW.

4. You’re done! Payment will be taken out each week automatically.

 

Visit https://www.laybuy.com/au/ for more information.

Equal weekly or fortnightly instalments. No interest. None.

How do I use Open Pay IN STORE?

1. Take your items to the counter and ask to pay by Open Pay.

2. Open up your app and press In-store

3. Present the store staff with your barcode or 9-digit Customer ID number so that they can lodge the plan on their end. 

4. Once they've done that, press Proceed and then select your plan terms.

5. Within the Plan Summary screen you will be able to alter your repayment options, set the day of the week you want instalments to come out, and assign the debit or credit card you wish to use. Once you're happy, press Create Plan.

6. You’re done! Payment will be taken out automatically.

 

How do I use Laybuy ONLINE?

1. Proceed to checkout as normal and select Open Pay as your payment method.

2. Login or sign up and complete your order in seconds.

3. Within the Plan Summary screen you will be able to alter your repayment options, set the day of the week you want instalments to come out, and assign the debit or credit card you wish to use. Once you're happy, press Create Plan.

4. You’re done! Payment will be taken out automatically.

Visit https://www.openpay.com.au/ for more information.

AVAILABLE IN-STORE ONLY.

Its primary product is a digital wallet, Alipay Wallet, which also includes a mobile app that allows customers to conduct transactions directly from their mobile devices.

How do I use Alipay IN STORE?

1. Download the Alipay app.

2. Take your items to the counter and ask to pay by Alipay.

3. On you App, Press 1 to scan QR code.

3. Our Brick Specialists will prompt you to scan a QR code displayed on terminal.

4. Review payment in-app and confirm.

Visit https://global.alipay.com/platform/site/ihome for more information

The AG LEGO® Certified Stores gift card is ONLY valid in the country of issue. The card is redeemable for merchandise only and cannot be exchanged for cash, except where required by law. The card cannot be reloaded or refunded. Any value unused after the Expiry Date may not be refunded and may become the property of the issuer. For balance enquiries or addition of funds, please visit any of our LEGO® Certified Stores. This is not a credit/debit card and carries no implied warranties. Lost or stolen cards will not be replaced. Card has no value until purchased. Treat your gift card as you would cash.

An AGLEGO Certified Store E-Gift Voucher is an electronic voucher. It is sent via email in HTML format and can ONLY be used on the AG LEGO certified Store website lego.bricksmegastore.com

Please Note: The voucher will be sent to the person placing the order. It can then be forwarded to the recipient.

Terms and Conditions:

Purchase the new LEGO® Camp Nou bundle (1004) and we've included FC Barcelona Celebration Gift. Simply add (1004) Camp Nou Bundle to cart to receive both items.

This promotion is valid online (https://lego.bricksmegastore.com) and in all AG LEGO Certified stores from 5:00PM AEST 01.09.21 – while stocks last. Offer valid for members of the AG LEGO Certified Store VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. If you return product purchased to redeem the LEGO FC Barcelona Celebration (40485), then the LEGO FC Barcelona Celebration (40485) set must also be returned..

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ONLINE CLEARANCE


Please choose carefully as there is NO Exchange or Return on sale items unless faulty. Offer is only available online (lego.bricksmegastore.com) and in the following selected stores; Westfield Marion (SA), Charlestown (NSW) and Westfield Newmarket (NZ) – however, not all stock is available in all stores. Prices are as marked. Limited stock is available, and offer is only available while stocks last. Click and Collect is only available from our Highpoint (VIC) and Broadway (NSW) stores – subject to stock availability. Offer is subject to change without notice and cannot be combined with any other offer or promotion.

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BUILD, SNAP & SHARE COMPETITION

TERMS AND CONDITIONS



Information on how to enter and the prizes form part of these conditions of entry. Entry into the Promotion is deemed acceptance of these terms and conditions of entry.
The Promoter is Alquemie LCS Pty Ltd (ABN 14 629 981 497) of Shop 208, Broadway Shopping Centre, 1 Bay Street, Broadway NSW 2007.


Duration

The promotion commences at 10.00am (AEDT) on MONDAY 18th OCTOBER 2021and closes at 11:59pm (AEDT) on SUNDAY 31st OCTOBER 2021 (“Promotional Period”).


Eligibility to Enter

Entry is open to all Australian residents. Employees and their immediate families of the Promoter and its related companies are not eligible to enter.


Entry into the Promotion

This is a SKILLS-BASED competition.
To enter, eligible entrants must:
BUILD a “spook-tacular” LEGO® model. The creation must include at least ONE LEGO® minifigure.
SNAP a photo of your creation
SHARE your photo on either FACEBOOK or INSTAGRAM, and tag @legocertifiedstores_anz and #MyBrickOWeenCreation2021.


All entries MUST be original creations – not built from a LEGO® designed kit.
The model/creation must be a “NEW” model e.it cannot be a model that has been designed/built for another challenge.
Your account must be “public” or set to public during the Promotion Period.
Entries must be suitable for viewing by all ages.
The competition is divided into FOUR age groups:

7 & Under
8 – 12
13-17
18+


Note: Entrants who are under the age of 18 must seek permission from their parent or guardian.



You MUST mention the age category in the copy of your post.


The Promoter is not responsible for any lost, late or misdirected entries.
Multiple entries are allowed, as long as different models are submitted.
The time of entry will be deemed to be the time the entry is received by the Promoter.
The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an entrant's identity, ages and place of residence) and to disqualify any entrant who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.


Drawing of Entries

The winner of each category will be chosen by a panel of experts.
The Promoter’s decision is final, and no correspondence will be entered into.
The winners will be notified via direct message within seven(7) business days of the competition concluding.
The winners’names will be published on bricksmegastore.com within fourteen (14) days of the competition concluding.


Prize Details

The winner of each age category will win a $200 AG LEGO Certified Stores gift card.
Total prize pool does not exceed $800 (AUD).
Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. A prize cannot be transferred to any other person, unless agreed to by the Promoter. It is a condition of accepting a prize that the winner accepts the conditions of use of that prize.
If the Prize is unavailable, for whatever reason, the Promoter reserves the right to substitute for a Prize of equal or greater value, subject to any State regulation/approval. The Prize must be taken as offered and cannot be varied.
The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for any personal injury suffered or sustained in connection with the Prize or redemption of the Prize, except for any liability which cannot be excluded by any applicable Australian law (in which case, that liability is limited to the minimum allowable by law).


Entry Details and Privacy

Any personal information provided by entrants to the Promoter in the course of entering the competition will be dealt with by the Promoter in accordance with these terms and conditions and the Promoter’s Privacy Policy. Entrants’ personal information will be used for the purposes of conducting the Promotion, redeeming the Prizes, any other matter connected to or incidental to the Promotion and for distributing communications and marketing materials and event information in the future.


LIMITED EDITION HARRY POTTER GIFT WITH PURCHASE (PROMOTION FINISHED)

The LEGO® Harry Potter Hogwarts™ Gryffindor™ Dorms (#40452) gift with purchase promotion is valid online and in all AG LEGO Certified stores (excluding Westfield Newmarket – NZ and Canberra Centre – ACT) from 5.11.21 – 7.11.21. while stocks last. The gift with purchase offer may be redeemed ONCE during the offer period. Offer is valid when you spend a minimum of $199.99 (on any full priced-items) in a single transaction. Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return product purchased to redeem the LEGO® Harry Potter Hogwarts™ Gryffindor™ Dorms (#40452) set and the total purchase equals less than $199.99, the LEGO® Harry Potter Hogwarts™ Gryffindor™ Dorms (#40452) set must also be returned

LEGO® Harry Potter™ Hogwarts™ Icons - Collectors' Edition Gift with Purchase The LEGO® BrickHeadz™ (#40495 & #40496) gift with purchase promotion is valid online (https://lego.bricksmegastore.com) and in all AG LEGO Certified stores (excluding Westfield Newmarket – NZ and Karrinyup Shopping Centre - WA) from 26.10.21 – 31.10.21 The gift with purchase offer may be redeemed ONCE during the offer period. Offer is valid when you purchase the LEGO® Harry Potter™ Hogwarts™ Icons - Collectors' Edition set (76391). Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return the LEGO® Harry Potter™ Hogwarts™ Icons - Collectors' Edition set (76391), then you must also return the complete set of LEGO® BrickHeadz™ (#40495 & #40496).FREE

*** SNAP AND SHARE FOR YOUR CHANCE TO WIN 'Brick-O-Ween 🎉 Congratulations to our winners***


C. De Finnis
R. Pettigrove
J. Burnage
K. Tully
A. Wyatt

SNAP AND SHARE FOR YOUR CHANCE TO WIN


Terms and Conditions


To celebrate BRICK-O-WEEN we’re giving you the chance to WIN 1 of 5 $100 AG LEGO Certified Gift Cards.

To enter, simply follow these steps:

Step 1: Snap a photo of yourself in any AG LEGO Certified Store on Sunday 31.10.21 in front of our Brick-O-Ween “snap and share” wall.

Step 2: Post the photo to your Instagram page using the hashtag #BrickOWeen and TAG @legocertifiedstores_anz

Step 3: Follow @legocertifiedstores_anz on Instagram

It’s that simple!



By entering the Prize Draw you are accepting these terms and conditions (the “Terms and Conditions”).

Promoter:

Information on how to enter and the prizes form part of these conditions of entry. Entry into the Promotion is deemed acceptance of these terms and conditions of entry.

The Promoter is Alquemie LCS Pty Ltd (ABN 14 629 981 497) of Shop 208, Broadway Shopping Centre, 1 Bay Street, Broadway NSW 2007.

Promotional Period

Start Date: 31/10/21 at 7:00AM (AEDT)

End Date: 31/10/21 at 11:59PM (AEDT)

Entries received outside this time period will be void and will not be eligible to win any prize.


Eligible Entrants

Open to residents of Australia only.

If an entrant is under 18 years of age, they must obtain the permission of their parent or guardian before entering this competition.

How to Enter

Step 1: Snap a photo of yourself in any AG LEGO Certified Store on Sunday 31.10.21 in front of our Brick-O-Ween “snap and share” wall.

Step 2: Post the photo to your Instagram page using the hashtag #BrickOWeen and TAG @legocertifiedstores_anz

Step 3: Follow @legocertifiedstores_anz on Instagram

Entries Permitted

Entrants may enter multiple times, during the Promotional Period, provided each entry is submitted separately in accordance with the entry instructions above. Each entry submitted by an entrant must contain a different photo. By completing the entry method, the entrant will receive one (1) entry.

Prize Description

The prize is a $100.00 AG LEGO Certified Gift Card – redeemable in AG LEGO Certified Stores.

Number of prizes: 5

If the Prize is unavailable, for whatever reason, the Promoter reserves the right to substitute for a Prize of equal or greater value, subject to any State regulation/approval. The Prize must be taken as offered and cannot be varied.

Total Prize Pool

$500.00 (AUD)

Prize Conditions

Any ancillary costs associated with redeeming the gift card are not included. Any unused balance of the gift card will not be awarded as cash. Redemption of the gift card is subject to any terms and conditions of the issuer including those specified on the gift card.

Draw

The winners will be selected based on the quality of their photo/s and the photo/s that best capture the “essence” of Brick-O-Ween.

The winners will be contacted by their Instagram accounts within seven (7) business days of the draw.

The Promoter’s decision is final, and no correspondence will be entered into.



Winners

The winner/s consent to the use by AG Lego Certified Stores and their related companies, both before and after the closing date of the Prize Draw for an unlimited time, of the winner’s still and moving images and name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites hosted by AG Lego Certified Stores and its related companies) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.



Entry Details and Privacy

Any personal information provided by entrants to the Promoter in the course of entering the competition will be dealt with by the Promoter in accordance with these terms and conditions and the Promoter’s Privacy Policy. Entrants’ personal information will be used for the purposes of conducting the Promotion, redeeming the Prizes, any other matter connected to or incidental to the Promotion and for distributing communications and marketing materials and event information in the future.

Limited-Edition LEGO® Fairytale Collection I Week Four: Alice in Wonderland (SOLD OUT). The LEGO® Bricktober 2021 gift with purchase promotion is valid online (lego.bricksmegastore.com) and in all AG LEGO Certified stores. The LEGO® “Bricktober” Limited-Edition Alice's Adventures in Wonderland model (Week Four) is available with purchases over $100 on full-priced products only from 23/10/21 – 24/10/21 online. While stocks last. in store. The gift with purchase offer may be redeemed ONCE during the offer period. Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return product purchased to redeem the LEGO® “Bricktober” Limited-Edition Alice's Adventures in Wonderland model and the total purchase equals less than $100, then the Alice's Adventures in Wonderland model must also be returned.

THE ULTIMATE HALLOWEEN BUNDLE

The Ultimate Halloween Bundle offer is valid ONLINE (lego.bricksmegastore.com) and in all AG LEGO Certified STORES (except Westfield Newmarket – NZ) . The offer is valid when you purchase the following three sets in a single transaction: LEGO Halloween Owl (40497) + LEGO® BrickHeadz™ La Catrina (40492) + LEGO® BrickHeadz™ Frankenstein (40422). The offer is valid from 19/10/21 to the 22/10/21. While stocks last. Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. The FREE gift Excludes the purchase of gift cards. If you return any of the “bundle” items, then the LEGO® Spider & Haunted House Pack (40493) set, must also be returned. To redeem the offer ONLINE please use the BUNDLE CODE: 1009.

FREE Limited-Edition LEGO® Fairytale Collection I Week Three: Little Red Ridding Hood (SOLD OUT ONLINE & IN STORE)

The LEGO® Bricktober 2021 gift with purchase promotion is valid online (lego.bricksmegastore.com) and in all AG LEGO Certified stores. The LEGO® “Bricktober” Limited-Edition Little Red Riding Hood model (Week Three) is available with purchases over $100 on full-priced products only from 16/10/21 – 17/10/21. while stocks last. The gift with purchase offer may be redeemed ONCE during the offer period. Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return product purchased to redeem the LEGO® “Bricktober” Limited-Edition Little Red Riding Hood model and the total purchase equals less than $100, then the Little Red Riding Hood model must also be returned.

***WIN A YEARS SUPPLY OF LEGO COMPETITION 🎉 Congratulations to our winner: K.Lam***

LEGO® Disney The Ice Castle Bundle

The LEGO® Polar Bear & Gift Pack (#40494) and the Christmas Penguin (#40498), gift with purchase promotion is valid online (https://lego.bricksmegastore.com) and via CLICK & COLLECT in our Broadway Sydney (NSW) & Highpoint Shopping Centre (VIC) stores only. Offer is valid for one (1) day only on 14/09/21 & ends 9:00PM AEDT - or while stocks last. Stock is strictly limited. The gift with purchase offer may be redeemed ONCE during the offer period. Offer is valid when you purchase the LEGO® Disney™ I The Ice Castle set (#43197). Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return the LEGO® Disney™ I The Ice Castle set (#43197), then you must also return the LEGO® Polar Bear & Gift Pack (#40494) and the Christmas Penguin (#40498), gift with purchases. To redeem offer online please use bundle code #1010



***

NEW VIP R2-D2 Competition🎉 Congratulations to our winner: Roxana Dalence

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FREE Limited-Edition LEGO® Fairytale Collection I Week Two: Jack and the Beanstalk (SOLD OUT ONLINE & IN STORE)

The LEGO® Bricktober 2021 gift with purchase promotion is valid online (lego.bricksmegastore.com) and in all AG LEGO Certified stores. The LEGO® “Bricktober” Limited-Edition Jack and the Beanstalk model (Week Two) is available with purchases over $100 on full-priced products only from 9/10/21 – 11/10/21. While stocks last. The gift with purchase offer may be redeemed ONCE during the offer period. Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return product purchased to redeem the LEGO® “Bricktober” Limited-Edition Jack and the Beanstalk model and the total purchase equals less than $100, then the Jack and the Beanstalk model must also be returned.

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SHARE THE LOVE BUILD, SNAP & SHARE COMPETITION🎉
Congratulations to our winner: D. Kane


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FREE* Limited-Edition LEGO® Fairytale Collection Hansel and Gretel

FREE Limited-Edition LEGO® Fairytale Collection I Week One: Hansel & Gretel. The LEGO® Bricktober 2021 gift with purchase promotion is valid online (lego.bricksmegastore.com) and in all AG LEGO Certified stores. The LEGO® “Bricktober” Limited-Edition Hansel & Gretel model (Week One) is available with purchases over $100 on full-priced products only from 2/10/21 –4/10/21. While stocks last. The gift with purchase offer may be redeemed ONCE during the offer period. Offer valid for members of the AG LEGO Certified Stores VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return product purchased to redeem the LEGO® “Bricktober” Limited-Edition Hansel & Gretel model and the total purchase equals less than $100, then the Hansel & Gretel model must also be returned.

Friends Apartments - Gift With Purchase

The complete set of LEGO® Ideas FRIENDS keyrings (#854117, #854118, #854119, #854120, #854120, #854121 & #854122), gift with purchase promotion is valid online (https://lego.bricksmegastore.com) and in all AG LEGO Certified stores (except Westfield Newmarket, New Zealand) from 24.09.21 – while stocks last. Strictly limited stock. The gift with purchase offer may be redeemed ONCE during the offer period. Offer is valid on when you purchase the new LEGO® The Friends Apartments set (#10292). Limit ONE per customer. Offer valid for members of the AG LEGO Certified Store VIP program only. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and it is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return the LEGO® The Friends Apartments set (#10292), then you must also return the complete set of LEGO® Ideas FRIENDS keyrings.

Harry Potter Bundle Promotion

Receive 50% off the RRP of the LEGO® Harry Potter™ Fawkes, Dumbledore’s Phoenix (76394) set when you purchase the LEGO® Harry Potter™ Hogwarts™ Icons - Collectors' Edition (Bundle) set (1003). Both items (76394 & 76391) will be included when you purchase the LEGO® Harry Potter™ Hogwarts™ Icons - Collectors' Edition (Bundle) set (1003). Promotion was valid from the 13th - 19th of September.

Bricks Bricks Bricks Bundle

Purchase 4 x LEGO® Classic Bricks Bricks Bricks (#10717) sets for only $299. Offer is valid online (https://lego.bricksmegastore.com) only from 16/9/21 – while stocks last. Stock is strictly limited. Offer is NOT valid in store, at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. Promotion was valid from the 16th - 17th of September.



AG LEGO CERTIFIED STORES
WIN A $1,000 GIFT CARD COMPETITION

Terms and Conditions

1. Information on how to enter and the prizes form part of these conditions of entry. Entry into the Promotion is deemed acceptance of these terms and conditions of entry.
2. The Promoter is Alquemie LCS Pty Ltd (ABN 14 629 981 497) of Level 2, Shop 208/1 Bay Street, Ultimo NSW 2007.
Duration
3. The game of chance competition commences at 00:01am (AEST) on Tuesday 31st August 2021 and closes at 11:59pm (AEST) on Sunday 5th September 2021 (“Competition Period”).
Eligibility to Enter
4. Entry is open to all Australian residents who are 18 years or older. Employees and their immediate families of the Promoter and its other related companies are not eligible to enter.
Entry into the game of chance competition
5. This is a game of chance competition.
6. To enter, eligible entrants must Register to become a member of the AG LEGO Certified Stores VIP Program. Registration can be done either in store, or via completing the registration form on the AG LEGO Certified Stores website (https://lego.bricksmegastore.com/account/register). All forms must be entered in order for your registration (and entry into the competition) to be valid.
7. The Promoter is not responsible for any lost, late or misdirected entries.
8. Multiple entries are not allowed.
9. The time of entry will be deemed to be the time the entry is received by the Promoter.
10. The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
Drawing of Entries
11. The winner will be chosen randomly from a list of all members of the AG LEGO Certified Stores VIP Program from Friday 27th August at 00:01am (AEST) to Sunday 5th September 2021 at 11:59pm (AEST).
12. The Promoter’s decision is final, and no correspondence will be entered into.
13. The winner will be notified via email and or mobile phone number within three (3) business days of the draw and their name will be published on https://lego.bricksmegastore.com/ from Wednesday 8th September 2021.


Prize Details
14. Prize consists of 1 x $1,000 (AUD) AG LEGO® Certified Stores E-Gift Card.
15. Total prize pool is $1,000 (AUD).
16. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. A prize cannot be transferred to any other person, unless agreed to by the Promoter. It is a condition of accepting a prize that the winner accepts the conditions of use of that prize.
17. If the Prize is unavailable, for whatever reason, the Promoter reserves the right to substitute for a Prize of equal or greater value, subject to any State regulation/approval. The Prize must be taken as offered and cannot be varied.
18. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for any personal injury suffered or sustained in connection with the Prize or redemption of the Prize, except for any liability which cannot be excluded by any applicable Australian law (in which case, that liability is limited to the minimum allowable by law).
Entry Details and Privacy
19. Any personal information provided by entrants to the Promoter in the course of entering the game of chance competition will be dealt with by the Promoter in accordance with these terms and conditions and the Promoter’s Privacy Policy. Entrants’ personal information will be used for the purposes of conducting the Promotion, redeeming the Prizes, any other matter connected to or incidental to the Promotion and for distributing communications and marketing materials and event information in the future.
Right of the Promoter to Redraw
20. The Promoter reserves the right to redraw in the event of an entrant being unable to satisfy these promotion terms and conditions or forfeiting or not claiming a prize. For any prize that remains unclaimed at 2:00pm (AEDT) on Friday 8th October 2021, a second draw will be conducted by the Promoter subject to any written direction given under applicable law. Any winners determined in accordance with clause will be notified by direct message within 2 business days after the draw and their names will be published on https://lego.bricksmegastore.com/ within 7 days after the draw.

Share The Love Offer - Offer valid ONLINE (lego.bricksmegastore.com) from 24.08.21 to the 30th August. Offer was not valid at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld. Offer was valid for a limited time only while stocks last. The cost is $25 and includes 1 x box of LEGO® Roses (40460) and STANDARD delivery in Australia only. Offer is not available in store or via Click & Collect. Only one set can be purchased per transaction. If additional items are added to your shopping cart then the flat rate delivery fee will be forfeited and you will be charged the normal standard or express post delivery fee.

adidas Gift With Purchase - This promotion has now ended

The Mini LEGO® adidas Originals Superstar (40486) gift with purchase promotion is valid online (lego.bricksmegastore.com) and in all AG LEGO Certified stores (excluding Westfield Newmarket – NZ). Offer is not valid at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld. This offer was valid on FULL PRICE PRODUCTS only from 20.8.21 – 22.08. 32. While stocks last. The gift with purchase offer may be redeemed ONCE during the offer period.  LIMIT ONE PER CUSTOMER. Offer valid for members of the AG LEGO Certified Store VIP program only. It is only valid for purchases made on (or after) FRIDAY 20th August 2021 – while stocks last - & cannot be redeemed against a prior purchase. The offer is not redeemable for cash, and it is not available in conjunction with any other offer. It also excludes the purchase of gift cards. If you return product purchased to redeem the Mini LEGO® adidas Originals Superstar (40486) set and the total purchase equals less than $129.99, then the Mini LEGO® adidas Originals Superstar (40486) gift with purchase must also be returned.

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Friends Apartments Facebook July Competition
The winner is: J Sutton from VIC

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Gift With Purchase
The Mini LEGO® adidas Originals Superstar (40486) gift with purchase promotion is valid online (lego.bricksmegastore.com) and in all AG LEGO Certified stores (excluding Westfield Newmarket – NZ). Offer is not valid at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld. The offer is valid on FULL PRICE PRODUCTS and ended 11am 13.8.21 – was available while stocks last. LIMIT ONE PER CUSTOMER. Offer valid for members of the AG LEGO Certified Store VIP program only. The offer is not redeemable for cash, and it is not available in conjunction with any other offer. It also excludes the purchase of gift cards. If you return product purchased to redeem the Mini LEGO® adidas Originals Superstar (40486) set and the total purchase equals less than $129.99, then the Mini LEGO® adidas Originals Superstar (40486) gift with purchase must also be returned.

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Pick-a-Brick Store Collection Viewing
- Each attendee can only register for ONE session.
- Please register each attendee separately.
- Please arrive 5 MINUTES prior to your allocated session.
- Late attendees may be turned away. Each session is for 30 mins.
- All attendees must vacate the "Pick a Brick Wall" at their end of their session.
- Attendees must sanitise their hands upon entering the store.
- Masks must be worn (if requested or if physical distancing isn't possible).
- By attending the event, attendees certify that they currently, or within the past fourteen (14) days, have NOT experienced any symptoms associated with COVID-19, which include fever, cough, and/or shortness of breath.

DOUBLE VIP POINTS ON ALL STAR WARS PURCHASES - From 01.05.21 – 05.05.21.

·        Offer is valid online (https://lego.bricksmegastore.com/) and in all AG LEGO Certified stores.

·        The offer is valid from 01.05.21 – 05.05.21.

·        Offer is valid for NEW & EXISTING members of the AG LEGO Certified Stores VIP Program.

·        The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer.

·        Offer excludes keychain purchases.

·        AG LEGO® Certified Stores reserves the right to amend or cancel this promotion at any time without prior notice.

·        Excludes the purchase of gift cards.

PICK A BRICK – BUY 2 cups, GET 1 cup FREE - 19.04.21 – 02.05.21

Available in stores ONLY (not available online)

·        The PICK A BRICK “BUY 2, GET 1 FREE” offer is valid in all AG LEGO® Certified stores (excluding Westfield Newmarket – NZ).

·        Offer is not valid at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld.

·        The offer is valid from 19.4.21 – 25.4.21.

·        The FREE item must be of equal, or lesser value.

·        The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer.

·        AG LEGO® Certified Stores reserves the right to amend or cancel this promotion at any time without prior notice. 

·        If you purchased product to redeem the free item, then you must also return the free item if you choose to return the two purchased.

DOUBLE VIP POINTS

The “DOUBLE VIP POINTS ON ALL PURCHASES” offer is valid online (https://lego.bricksmegastore.com/) and in all AG LEGO Certified stores. Offer is not valid at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld. The offer is valid from 19.4.21 – 25.4.21. Offer is valid for NEW & EXISTING members of the AG LEGO Certified Stores VIP Program. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. AG LEGO® Certified Stores reserves the right to amend or cancel this promotion at any time without prior notice.

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BUY THE LEGO DISNEY CASTLE(71040) AND GET THE LEGO® ǀ DISNEY MICKEY MOUSE & MINNIE MOUSE BUILDABLE CHARACTERS (43179) SET FOR 50% OFF (SAVE AU$139.99)

Duration: 07.04.21– 18.04.21 – or while stocks last.

Terms & Conditions: The LEGO® Disney Castle offer is valid in AG LEGO® Certified Stores only (excludes online). The offer is valid from 07.04.21 –18.04.21, or while stocks last. To receive 50% OFF the RRP of LEGO® MICKEY MOUSE & MINNIE MOUSE BUILDABLE CHARACTERS (43179) set, you must purchase the LEGO DISNEY CASTLE (71040) at the FULL RRP. Both items (71040& 43179) must be purchased in the SAME transaction. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. If you return the LEGO Disney Castle set (71040), then you must pay the FULL purchase price (RRP) of the LEGO Disney Mickey Mouse & Minnie Mouse Buildable Characters (43179) set.

BUILD, SNAP & SHARE COMPETITION

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🎉 Congratulations to our winners:

Deb (18+ Category) and Mia (17 & Under Category)

*******

Information on how to enter and the prizes form part of these conditions of entry. Entry into thePromotion is deemed acceptance of these terms and conditions of entry.

The Promoter is Alquemie LCS Pty Ltd (ABN 14 629 981 497) of Shop 208, Broadway ShoppingCentre, 1 Bay Street, Broadway NSW 2007.

Duration

3. The promotion commences at 10.00am (AEDT) on TUESDAY 23rd MARCH 2021 and closes at11:59pm (AEDT) on MONDAY 5th MARCH 2021 (“Promotional Period”).

Eligibility to Enter

4. Entry is open to all Australian and New Zealand residents. Employees and their immediate families of the Promoter and its related companies are not eligible to enter.

Entry into the Promotion

5. This is a skills-based competition.

6. To enter, eligible entrants must:

BUILD their own egg-cellent EASTER LEGO® model. The creation must include at least ONE LEGO® minifigure.

SNAP a photo of their creation.

SHARE it to either FACEBOOK or INSTAGRAM, and tag @legocertifiedstores_anz and

#MyEggcellentLEGOCreation.

All entries MUST be original creations – not built from a LEGO® designed kit.

Your account must be “public” or set to public during the Promotion Period.

Entries must be suitable for viewing by all ages.

The competition is divided into two age groups:

17 years and under.
i. Entrants who are under the age of 18 must seek permission from their

parent or guardian.

18+

The Promoter is not responsible for any lost, late or misdirected entries.

Multiple entries are allowed, as long as different models are submitted.

The time of entry will be deemed to be the time the entry is received by the Promoter.

The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants

(including an entrant's identity, age and place of residence) and to disqualify any entrant who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Drawing of Entries

10. The best THREE (3) creations from each age category, as judged by our panel of experts, will be posted on our Facebook page (https://www.facebook.com/legocertifiedstores.anz/) onWEDNESDAY 7th APRIL 2021.

• Our panel will be looking for creativity and how well the model/s capture the essence ofEaster.

The entry (from each age category) with the most LIKES/VOTES by 11:59am (AEST) MONDAY 12th APRIL will win.

The Promoter’s decision is final, and no correspondence will be entered into.

The winners will be notified via direct message within three (3) business days after the public voting period concludes.

The winner’s name will be published on https://lego.bricksmegastore.com/ TUESDAY 13th APRIL 2021.

Prize Details

The winner of each age category will win a $250 AG LEGO Certified Store gift card.

Total prize pool does not exceed $500 (AUD).

Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. A prize cannot be transferred to any other person, unless agreed to by the Promoter. It is a condition of accepting a prize that the winner accepts the conditions of use of that prize.

If the Prize is unavailable, for whatever reason, the Promoter reserves the right to substitute for aPrize of equal or greater value, subject to any State regulation/approval. The Prize must be taken as offered and cannot be varied.

The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for any personal injury suffered or sustained in connection with the Prize or redemption of the Prize, except for any liability which cannot be excluded by any applicable Australian law (in which case, that liability is limited to the minimum allowable by law).

Entry Details and Privacy

20. Any personal information provided by entrants to the Promoter in the course of entering the competition will be dealt with by the Promoter in accordance with these terms and conditions and the Promoter’s Privacy Policy. Entrants’ personal information will be used for the purposes of conducting the Promotion, redeeming the Prizes, any other matter connected to or incidental to the Promotion and for distributing communications and marketing materials and event information in the future.

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FREE ENGRAVING

FREE ENGRAVING (ONE SIDE ONLY) is available with any BRICK keychain purchased on 22.3.21 - 5.4.21. Not available in conjunction with any other offer.

LEGO® Ideas | Disney Winnie The Pooh (#21326) VIP EARLY ACCESS OFFER

Early Access of the LEGO® Ideas I Winnie The Pooh (#21326) set is available to AG LEGO Certified VIP Members from 10:00AM THURSDAY 18th MARCH 2021. Offer not available online. Limited stock is available and offer is only available while stocks last. Phone orders will not be accepted. Stock cannot be reserved. Strict limit of one per customer/VIP account. Not available in conjunction with any other offer. The set will officially launch to the general public on 1.04.21

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LEGO® Easter Bunny’s Carrot House (#40449) GIFT WITH PURCHASE

Sold out online - still available in selected stores (please ring your preferred store to confirm before visiting)

The LEGO® Easter Bunny’s Carrot House (40449) gift with purchase promotion is valid online (https://lego.bricksmegastore.com) and in all AG LEGO Certified stores. The offer is valid from 16.03.21 – while stocks last. To qualify for the gift with purchase, you must spend a minimum of $149.99 in the one transaction.  Offer valid for members of the AG LEGO Certified Store VIP program only. The gift with purchase offer may be redeemed ONCE during the offer period. Limit ONE per customer. The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and is not available in conjunction with any other offer. Excludes the purchase of gift cards. If you return products purchased to redeem the LEGO® Easter Bunny’s Carrot House (40449) and the total purchase equals less than $149.99, the LEGO® Easter Bunny’s Carrot House (40449) gift with purchase must also be returned.

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GIFT WITH PURCHASE

LEGO® Super Mario Monty Mole & Super Mushroom Expansion Set (40414)  

Offer valid from 10.3.21 – 14.03.21 - while stocks last.

The gift with purchase is available ONLINE and at all AG LEGO® Certified stores (excluding NZ).

Offer is not valid at LEGO.com, LEGOLAND® Parks, LEGOLAND Discovery Centres or LEGO® Dreamworld. AG LEGO® Certified Stores reserves the right to amend or cancel this promotion at any time without prior notice. Subject to availability.

The gift with purchase offer may be redeemed ONCE during the offer period.

LIMIT ONE PER CUSTOMER.

The offer is not redeemable for cash and is not available in conjunction with any other offer.

IT IS ONLY VALID FOR PURCHASES MADE from 10.03.21 – 14.03.21 – while stocks last - & CANNOT BE REDEEMED AGAINST A PRIOR PURCHASE.

Excludes the purchase of gift cards.

If you return product purchased to redeem the LEGO® Super Mario Monty Mole & Super MushroomExpansion Set (40414) and the total purchase equals less than $49.99, the LEGO® Super MarioMonty Mole & Super Mushroom Expansion Set (40414) gift with purchase must also be returned.

SPIN TO WIN - Offer valid on 1.5.21

. Spend $25 or more on LEGO Star Wars sets on Saturday 1.5.21 and spin our wheel for your chance to win

. Some great prizes including a hard-to-find

. LEGO® Star Wars™ Tantive IV set signed by Jens Kronvold Frederiksen – the Creative Director for Lego Star Wars.

. while stocks last. Offer only valid in our Westfield Bondi Junction and Broadway Sydney stores.

. Limit one spin per customer/transaction. Not valid in conjunction with any other offer.

. The main prize (75244) will be awarded to the first person that lands on the “winner” slice/segment.

The PICK A BRICK “BUY 2, GET 1 FREE” offer is valid in QLD & SA. Offer is not valid online at (https://lego.bricksmegastore.com), LEGO.com, LEGOLAND® Parks, LEGOLANDDiscovery Centres or LEGO® Dreamworld.• The offer is valid from 18.09.21 – 03.10.21• The FREE item must be of equal, or lesser value.• The offer is not redeemable for cash, it cannot be redeemed against a prior purchase and isnot available in conjunction with any other offer.• AG LEGO® Certified Stores reserves the right to amend or cancel this promotion at any timewithout prior notice.• If you purchased product/s to redeem the free item, then you must also return the free/s itemif you choose to return the purchased item/sINSTORE - KEYRING OFFER The “Spend $80 or more in-store and receive a FREE LEGO® Brick Keychain” offer is valid in the following AG LEGO Certified stores only Westfield Marion (SA), Westfield Chermside (QLD) and Robina Town Centre (QLD) from 25.09.21 to 30.09.21.

INCORRECT PRICE
Please be advised that the LEGO® Vidiyo™ K-Pawp Concert (#43113) was incorrectly priced in our recent “Ticket to Family Fun” e-newsletter sent on 29/6/21.
The correct price is $79.99 AUD & $89.99 NZD. We apologise for any inconvenience caused.

For every $1.50 spent in AG LEGO® Certified Stores, you will receive 1 point. Once you reach 100 points, you will receive a $7.50 coupon to put towards your next purchase.

* VIP Points and/or Coupons cannot be used to purchase gift cards.

* VIP Points and/or Coupons cannot be redeemed for cash.

* All AG LEGO® Certified Store VIP Points and/or Coupons expire two (2) years after they are earnt, if they have not been redeemed.

* VIP Points and/or Coupons will not be accrued in any transaction involving the redemption of coupons.

* VIP Coupons once redeemed are not refundable or exchangeable. If you return or exchange any products purchased with VIP Coupons, the previously redeemed coupons will NOT be credited back onto your account.

* Multiple VIP Coupons can be used at one time, up to the value of 50% of the total transaction value.

VIP Program

FREE to join, with no tiers or limits, our VIP Program rewards you every time you shop online or in one of our AG LEGO® Certified Stores.

IT’S FREE!

Sign up online or in store and start collecting points.

EARNING POINTS

For every $1.50 spent in AG LEGO® Certified Stores, you will receive 1 point. Once you reach 100 points, you will receive a $7.50 coupon to put towards your next purchase.

ENJOY EARLY ACCESS

Enjoy Early Access to some of our most desirable products, invitations to special events and VIP-only promotions such as Double Points.

Not a member? What are you waiting for? Sign up ONLINE or IN STORE now.

To become a member of the AG LEGO® Certified Stores VIP Program, you must be over eighteen (18) years old AND you must be a legal resident of Australia or New Zealand.

You can become a member of the AG LEGO® Certified Stores VIP Program by signing up IN STORE or ONLINE: lego.bricksmegastore.com/account/register

Please note, if you previously registered IN STORE and wish to SHOP ONLINE, then you must also register for an ONLINE account. To ensure your accounts are linked, please use the same email address as your IN STORE account.

In order to join the AG LEGO® Certified Stores VIP Program, you must provide us with the following information:

* FIRST & LAST NAME

* A VALID EMAIL ADDRESS

* MOBILE PHONE NUMBER

* POSTCODE.

You can update your email address (or other personal details) at any time either ONLINE or IN STORE. You can also contact our Customer Care team.

As an AG LEGO® Certified Stores VIP Member, you will automatically receive emails regarding your membership and promotions associated with the AG LEGO® Certified Stores. If you unsubscribe from these emails, you will no longer receive important program information.

You will earn AG LEGO® Certified Stores VIP Points every time you make an eligible purchase ONLINE or at any AG LEGO® Certified Store.

Please Note: VIP Points and/or Coupons will not be accrued in any transaction involving the redemption of coupons. For example: If you buy a set for $100 and choose to redeem one coupon ($7.50), then you will NOT receive points for the remaining balance of the transaction.

For every $1.50 spent in AG LEGO® Certified Stores, you will receive 1 point. Once you reach 100 points, you will receive a $7.50 coupon to put towards your next purchase.

Earned AG LEGO® Certified Stores VIP Points will be added to your account when the transaction is completed.

Please Note: VIP Points and/or Coupons will not be accrued in any transaction involving the redemption of coupons. For example: If you buy a set for $100 and choose to redeem one coupon ($7.50), then you will NOT receive points for the remaining balance of the transaction.

Points are typically converted into coupons within 24 hours. Therefore, if you make a purchase that qualifies for one (or more) coupons, then you will not be able to redeem those coupons until the day after you made the original transaction.

AG LEGO®Certified Stores VIP Coupons can currently only be redeemed IN STORES – NOT ONLINE. Multiple coupons can be used at one time, up to the value of 50% of the total transaction value.

You currently can view your VIP Point balance online. If you need more information, please visit your nearest store, or Contact our Customer Care Team.

NO, it is not possible to redeem AG LEGO® Certified Stores VIP Coupons during the same transaction in which they are earned.

Points are typically converted into coupons within 24 hours. Therefore, if you make a purchase that qualifies for one (or more) coupons, then you will not be able to redeem those coupons until the day after you made the original transaction.

VIP Coupons once redeemed are not refundable or exchangeable. If you return or exchange any products purchased with VIP Coupons, the previously redeemed coupons will NOT be credited back onto your account.

For this reason, if you choose to redeem your coupons on a purchase in AG LEGO® Certified Stores, please make sure choose your product carefully.

NO, unfortunately we cannot assign VIP Points to an account once the transaction has been finalised.

Please make sure you inform the store team PRIOR to making the purchase that you are either a member or that you wish to become a member.

NO, you cannot use AG LEGO® Certified Stores Coupons to purchase gift cards or e-card vouchers.

NO, AG LEGO®Certified Stores VIP Points and/or Coupons cannot be redeemed for cash.

NO, you cannot purchase additional AG LEGO® Certified Stores VIP Points and/or Coupons.

YES, all AGLEGO® Certified Store VIP Points and/or Coupons expire two (2) years after they are earnt, if they have not been redeemed.

No, points and/or coupons cannot be transferred to another AG LEGO Certified Stores VIP Account/Member. Please make sure you nominate your preferred account at the time of purchase.

You may cancel your AG LEGO® Certified Stores VIP membership by contacting any AG LEGO Certified Store or by contacting our Customer Care Team. You may be asked security questions related to your account to verify that it is your account. Any accrued AG LEGO® Certified Stores VIP Points will be forfeited at the time of cancellation.

If you fail tomeet or observe any of these Terms and Conditions, AG LEGO® Certified Stores reserves the right, at its sole discretion, to terminate your membership with immediate effect.

No compensation will be offered for points earned if your AG LEGO® Certified Stores VIP membership is terminated.

AG LEGO®Certified Stores reserves the right to cancel or remove points which have been issued to your account by mistake or due to a system or human error. AG LEGO®Certified Stores will not tolerate deliberate misuse of the system when/if an error in the number of points occurs and such misuse will lead to termination of the member's account and a ban on future use.

Yes, AG LEGO®Certified Stores reserves the right to cancel or substantially modify the AG LEGO® Certified Stores VIP Program or these Terms and Conditions at any time.If does so, you will be notified by email one (1) month prior to the cancellation or any substantial modification.

Your personal information will be handled by in accordance with our Company Privacy Policy.The Privacy Policy will be updated from time to time and posted on this website.By participating in the AG LEGO Certified Store VIP Program, you acknowledge that you have read and accept the current Privacy Policy.

Personal information provided by you in connection with the AG LEGO® Certified Stores VIP Program will be used for the primary purpose of enabling to administer the AG LEGO®Certified Stores VIP and those secondary purposes disclosed in the PrivacyPolicy.

Please email us at online@bricksmegastore.com if you wish to access, update or remove your personal information or have a privacy related complaint.

Any complaint regarding a breach of the Australian Privacy Principles will be investigated by an authorised officer. The complainant will be advised of the outcome of the investigation as soon as practicable.

No, AG LEGO®Certified Stores cannot be held responsible for any misuse of your account.Further, cannot be held liable for any loss or damage arising from such misuse, hacking etc.

You should contact us immediately if you become aware of any misuse or suspected misuse of your account.

Frequently Asked Questions

Terms & Conditions

About Us

LEGO®Certified Stores are owned and operated by a licensed independent third-party. Offers, promotions, pricing, and inventory may vary, and the LEGO VIP loyalty program will not be available. LEGO® Certified Stores have a separate VIP loyalty program where you can earn points, hear about news, events and special VIP member exclusive offers.

AG LEGO®Certified Stores are operated by Alquemie Group.

Online Store

We now deliver. We offer standard and express delivery through Australia post. See delivery page for rate details. We offer flat rates for orders below 3kg and for anything over 3kg delivery cost is calculated in checkout by weight and size of order.

Unfortunately, not all items are available for delivery, in the instance the product is not in stock in our warehouse or a store that has shipping facilities, the item is only available for Click and Collect. Simply remove the item that is only available for Click and Collect to proceed to select delivery for your method for all other items.

We offer Click and Collect at all of our Australian AG LEGO® Certified Stores. On the product pages, you can search your local store/s to see if they have the product/s you are looking for.

Our click & collect orders can take up 4 hours to be processed. Please allow extra time during busy periods.

Unfortunately, not all stores are able to ship to an address as this time; for click and collect orders if your billing address is not near the collection store, we will contact you. If you are unable to collect in person (or nominate someone to pick up on their behalf), we will refund the order.



You can change your order whilst you are still browsing and
shopping. Simply remove it or update your purchase in your online shopping bag.

However, because we send out our online orders so quickly,
unfortunately we are not able to process cancellations of orders that are being
sent to a delivery address. If you have placed an order with Click and Collect
pick up, please get in touch with us as soon as possible and we will process
the cancellation for you.

If the store cannot confirm stock availability at your preferred pick-up location, you will receive an email notification, and we will refund you the cost of the un-supplied item(s).

Once your order is ready, you have five (5) days to collect it from your nominated store.

If you do not pick up your order within 5 days after you receive your ‘Ready for Pickup’ notification, we will cancel it automatically and you will receive an ‘Order Cancelled’ email. If your order is cancelled, a refund will be issued to the original payment method.

Please allow 3-5 business days for any refunds to appear on your banking statement.

You need to bring photo identification and a copy of your order confirmation. If somebody is collecting on your behalf, they will also need to bring a copy of the order confirmation and photo ID.

To nominate someone else to pick up your order, please include their FULL NAME + Mobile Number on the CART page.

Alternatively, please call the store that your order is placed with and let them know. Please include the order number as well as their First & Last Names and Mobile Number of the new person picking up.

Please note: You cannot change the nominated pick-up person on the day of collection.

Our website displays live inventory. You can view which stores the items are currently available at by clicking on “Locations” on the product page.

We are always grateful to our customers for their interest in our products, but sometimes, our most popular LEGO® sets fly off the shelves! To be fair to all our customers, we set a limit per customer on certain items/sets – especially New Releases. You can check that limit by looking at a set’s product page on our website, or by asking one of our team members in store.

Yes, we are happy to provide a credit note or exchange on Click and Collect orders. An exchange is available for online orders instore, or you can return items to the warehouse for a credit note. In accordance with our Returns & Exchange policy.

Please note that we are unable to offer refunds or any exchanges on Build A Minifigure 3-Pack sets or any items that have been engraved.

All refunds are reverse transactions back to the same payment method you used when you placed your order.

Please allow 3-5 business days for any refunds to appear on your banking statement.

For items purchased using American Express, please note there may be a delay in clearing the funds of 5-7 Business Days due to AMEX’s security feature

If your funds are still not showing in your bank account/against your credit card within 10 business days, please contact us.

Unfortunately, this cannot be changed. Please contact our Customer Care Team if you wish to cancel the order for a refund, so the correct location can be selected.

Unfortunately, AGLEGO® Certified Stores VIP Coupons can currently only be redeemed IN STORES –NOT ONLINE.

Yes, you will earn AG LEGO® Certified Stores VIP Points and Coupons for both online and in store purchases.

Gift Cards

An AG LEGO Certified Store Gift Card is a wallet-sized, plastic card that works like a debit card. It can be purchased in any AG LEGO Certified Store and can be used for IN STORE purchases only. Please note: The AG LEGO Certified Stores gift card is ONLY valid in the country of issue. The card is redeemable for merchandise only and cannot be exchanged for cash except where required by law. The card cannot be reloaded or refunded. Any value unused after the Expiry Date may not be refunded and may become the property of the issuer. Lost or stolen cards will not be replaced.

 

An AG LEGO Certified Store E-Gift Voucher is an electronic voucher. It is sent via email in HTML format and can ONLY be used on the AG LEGO certified Store website ( https://lego.bricksmegastore.com/). Please Note: The voucher will be sent to the person placing the order. It can then be forwarded to the recipient.

AG LEGO Certified Store Gift Cards can be used in any AG LEGO Certified Stores. Whilst, AG LEGO Certified Store E-Gift Vouchers can ONLY be used on the AG LEGO certified Store website ( https://lego.bricksmegastore.com/) Both cards cannot be used on LEGO.com or at any other LEGO retailer.

You can redeem your AG LEGO Certified Store Gift Card at any AG LEGO Certified StorePlease note: The AG LEGO Certified Stores gift card is ONLY valid in the country of issue.

To redeem your AG LEGO Certified Store E-Gift Voucher on https://lego.bricksmegastore.com, simply enter the unique code on the checkout page. The code isn't case sensitive. E-Gift Voucher balances are applied to the total value of an order.

If the balance available on the E-Gift Voucher is greater than or equal to the order total, then you can click Complete order.

 

If the balance available on the E-Gift Voucher is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.

If you are purchasing a AG LEGO Certified Store E-Gift Voucher for a gift, then you will have to forward the E-Gift Voucher email to the recipient.

To check your balance, please visit one of our stores, or email online@bricksmegastore.com

NO – once purchased AG LEGO Certified Store Gift Cards or AG LEGO Certified Store E-Gift Vouchers CANNOT be refunded or returned, unless required by law.

All AG LEGO Certified Store Gift Cards/E-Gift Vouchers purchased from 31 March 2018 will expire three years from the issue date.

Please email our Customer Support Team at online@bricksmegastore.com

tbd

New Stores

You will be the first to know about any new store announcements by following us on Instagram and Facebook @legocertifiedstores_anz.

Customised Items

For Occupational Health and Safety reasons we do NOT accept refunds or exchanges for customised items such as Pick-A-Brick cups, Build-a-Minifigure and engraved Key Chains.

Personal Details

To update your personal details, please visit one of our stores, or Log into your account and follow the prompts.

Yes. At AG LEGO Certified Stores, we take your privacy seriously. For more information please refer to our Privacy Policy. We store any information you give us securely and we use high-level SSL encryption technology which is the most advanced security software currently available for online transactions.